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Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE, USE OF THIS SITE SHOULD NOT BE CONTRARY TO OUR CHARITABLE OBJECTS. 

 

What’s in these terms?

These terms tell you the rules for using our website https://yorkshirechildrenscharity.org/ (our site).

Who we are and how to contact us

https://yorkshirechildrenscharity.org/ is a site operated by the Yorkshire Children’s’ Charity (“We”). We are a charity registered in England and Wales under charity number and have our registered office at 1 Hornbeam Square South, Harrogate, HG2 8NB. 

We are regulated by the Charity Commission and the Information Commissioner’s Office.

To contact us, please email hello@yorkshirechildrenscharity.org.

By using our site you accept these terms

Throughout these terms the terms “you”, “your” or “user” refers to you means the individual or organisation accessing our site, registering for events and/or making donations.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy.
  • Our Cookie Policy, which sets out information about the cookies on our site.

 

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. {These terms were most recently updated in December 2021 when the website was first created.

We may make changes to our site

We may update and change our site from time to time to reflect changes to the way in which we operate, our donors’ and beneficiaries’ needs, where are charitable objects or strategy changes and our business priorities. 

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this Agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You must keep your account details safe

If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your username or password, you must promptly notify us at hello@yorkshirechildrenscharity.org.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text without our consent.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact us on hello@yorkshirechildrenscharity.org.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    • use of, or inability to use, our site; or
    • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
    • loss of profits, sales, business, or revenue;
    • business interruption;
    • loss of anticipated savings;
    • loss of business opportunity, goodwill or reputation; or
    • any indirect or consequential loss or damage.

If you are a consumer user:

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How we may use your personal information

We will only use your personal information as set out in our {LINK TO PRIVACY POLICY}.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy [insert link].

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. 

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy [insert link].

You are solely responsible for securing and backing up your content.

We do not store terrorist content.

Rights you are giving us to use material you upload

When you upload or post content to our site, you grant us the following rights to use that content a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the website and across different media forever.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy [insert link].

If you wish to link to or make any use of content on our site other than that set out above, please contact hello@yorkshirechildrenscharity.org.

Which country’s laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

 

ACCEPTABLE USE POLICY

Prohibited uses

You may not use our site:

  • in any way that breaches any applicable local, national or international law or regulation or is in any way unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm anyone in anyway (including minors);
  • to bully, insult, intimidate or humiliate any person.
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below.
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
  • To upload terrorist content.

You also agree:

  • Not to access without authority, interfere with, damage or disrupt:
    • any part of our site;
    • any equipment or network on which our site is stored;
    • any software used in the provision of our site; or
    • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Video-sharing facilities.
  • Chat rooms.
  • Bulletin boards.

(interactive services.)

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

We do not store terrorist content.

Content Standards

These content standards apply to any and all material which you contribute to our site (Contribution), and to any interactive services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

The Yorkshire Children’s Charity will determine, in its discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

  • be accurate (where it states facts);
  • be genuinely held (where it states opinions); and
  • comply with the law applicable in England and Wales and in any country from which it is posted.

A Contribution must not:

  • be defamatory of any person;
  • be obscene, offensive, hateful or inflammatory;
  • bully, insult, intimidate or humiliate;
  • promote sexually explicit material;
  • include child sexual abuse material;
  • promote violence;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right or trade mark of any other person;
  • be likely to deceive any person;
  • breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • promote any illegal content or activity;
  • be in contempt of court;
  • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  • be likely to harass, upset, embarrass, alarm or annoy any other person;
  • impersonate any person or misrepresent your identity or affiliation with any person.
  • give the impression that the Contribution emanates from the Yorkshire Children’s Charity, if this is not the case;
  • advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse;
  • contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; or
  • contain any advertising or promote any services or web links to other sites without the consent of the Yorkshire Children’s Charity.

For the avoidance of doubt, for any Contribution in the form of video content:

  • You must tell us immediately, if you upload a video containing any of the following: criminal material (relating to terrorism, sexual exploitation of children, child pornography, racism and xenophobia), unclassified or unclassifiable videos, videos rated R18 or suitable for R18 rating and other material that might impair the physical, mental or moral development of persons under the age of 18 (restricted material).
  • You must not upload a video containing harmful material.
  • You must not upload a video containing advertising for any of the following:
    • cigarettes and other tobacco products, electronic cigarettes or electronic cigarette refill containers, and prescription-only medicine; or
    • for alcoholic drinks that are not aimed specifically at under 18s and do not encourage immoderate consumption of alcohol.
  • Any advertising included in a video you upload must not:
    • prejudice respect for human dignity;
    • include or promote discrimination based on sex, racial or ethnic origin, nationality, religion or belief, disability, age or sexual orientation;
    • encourage behaviour prejudicial to health or safety;
    • encourage behaviour grossly prejudicial to the protection of the environment;
    • cause physical, mental or moral detriment to persons under the age of 18;
    • directly exhort such persons to purchase or rent goods or services in a manner which exploits their inexperience or credulity;
    • directly encourage such persons to persuade their parents or others to purchase or rent goods or services;
    • exploit the trust of such persons in parents, teachers or others; or
    • unreasonably show such persons in dangerous situations.
  • You must use the functionality provided on our site to declare whether, as far as you know or can reasonably be expected to know, any video contains advertising.

Breach of this policy

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use our site;
  • immediate, temporary or permanent removal of any Contribution uploaded by you to our site;
  • issue of a warning to you;
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you; and/or
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Privacy Policy

Your privacy is important to us. When we process your personal data we comply with the UK GDPR and the Data Protection Act 2018, together with any other applicable data protection and privacy legislation.

Your personal data includes all the information we hold that identifies you or is about you. More information about the types of personal data we process about you is set out below. 

Everything we do with your personal data counts as processing it, including collecting, storing, amending, transferring and deleting it. We will comply with the relevant legislation to make sure that your information is properly protected and used appropriately.

This privacy policy provides information about the personal data we process about you, why we process it and how we process it. It applies to customers and suppliers as well as candidates contacting us in relation to job vacancies.

Our responsibilities

Yorkshire Children’s Charity (with registered address at 1 Hornbeam Square South, Harrogate, HG2 8NB and registered charity number 1196738) is also referred to as “we”, “us”, or “our” throughout this privacy policy, is the controller of the personal data you provide. 

If you have any questions, would like more information about the ways in which we process your data or wish to exercise any of your rights detailed below, please contact hello@yorkshirechildrenscharity.org.

What data do we process about you?


  • Website contacts and donors

 

We process personal data about you when you submit an enquiry to us, ask us to send you marketing or contact us, make a donation, enrolling to attend any of our events or for any other reason. If you use are website for any of these reasons, we may ask you to provide your name, the details of the company for which you work (if applicable), your address, email address and a contact telephone number, payment details (bank card details) and details of your enquiry.

 

We will also process any additional personal data you provide as part of your message to or communications with us.


  • Beneficiaries/Potential Beneficiaries

 

Where you are making an application for a grant either as a beneficiary or on behalf of a potential beneficiary, we may ask you to provide yours/the beneficiaries name, address, email address, bank details, contact telephone number, details of any relevant medical condition, contact details for your GP or occupational therapist and in certain situations medical records.


  • Business Contacts

 

We may also process your personal data if you are one of our business contacts (including attendees at any event we host), in which case it will usually consist of your name, email address and contact number as well as information about the organisation at which you work.


  • Candidates

 

Personal data that we are likely to process about you includes:

 

  • identity data such as your first name, middle names, last name, marital status, title, date of birth and gender;
  • contact data such as your postal address, email address and telephone numbers;
  • background data such as your education, career background and work experience;
  • personal information such as your skills and qualities;
  • a copy of your passport; and
  • any other information that you include on any CV, application or covering letter you send to us. 

 

Why do we process your personal data?

  • Website contacts and Business Contacts

 

We will process your personal data if you provide your personal data to us through are website or as a business contact in order to maintain our relationship with you, to investigate and respond to any query you may have raised, to provide information about any upcoming events and provide or receives products and/or services from your organisation. 

In these circumstances we process your information on the grounds of our legitimate interests and/or the fulfilment of a contract with you (or the organisation for which you work).

  • Donors

 

We will process your personal data provided by you where you are making a charitable donation to us in order to administer your donation or support your fundraising (including processing Gift Aid), and we will process such information on the grounds of legitimate interests and/or the fulfilment of a contract with you (or the organisation for which you work).

  • Beneficiaries/Potential Beneficiaries

 

We will process your personal data (whether provided by you or a third party) to assess whether you are an appropriate beneficiary to receive our support. If an application to become a beneficiary is approved, we will also process such personal data in order to provide support to you whether this is financial, through the purchase of equipment or services or otherwise. We will process this information on the grounds of our legitimate interests.

 

Where we are required to process special category data (e.g. medical history) we will process this information on the grounds of your consent which will be obtained prior to receiving any special category data.


  • Candidates

 

We will process your information on the grounds of our legitimate interests to determine whether or not we have a suitable vacancy for you. To the extent we need to process special categories of data about you (for example, to ensure our premises are suitably equipped for you if you attend for an interview or to assess your right to work), we will do so in accordance with our legal obligations. If you provide special categories of data to us which we have not requested, we will process it on the grounds of your consent because you have voluntarily provided the information to us. 

  • Marketing

 

We will get your express opt-in consent before we send you any marketing material or share your personal data with any third party for marketing purposes.

 

Our collection of your personal data

We use different methods to collect data from and about you including through:

  • Direct interactions

You may give us your personal data by filling in forms on our website or by corresponding with us by post, phone, email or otherwise. This includes (but is not limited to) personal data you provide when you: submit a query about/sign up to attend an event we are hosting whether on our website or by email or phone; request for marketing to be sent to you; give us feedback or raise a query; make a donation or contact us for other business relationship management purposes.

  • General Practitioner or Occupational Therapists

In certain situations, for example where you are applying for a grant for equipment to assist with a medical condition or where your GP is requesting our support to purchase such equipment, we may obtain your personal data from health practitioners such as your GP or occupational therapist. 

  • Automated technologies or interactions

As you interact with our website, we may automatically collect personal data about you. You can find out more information in our cookie policy available [here]. 

  • Recruitment agencies

We may utilise the services of recruitment agencies to assist in recruiting for any vacancy and they may provide your personal data to us.

Who will receive your personal data?

Your personal data is only transferred to the extent that this is necessary. Recipients of your personal data may include:

  • the Charity Commission;

 

  • partner charities who have similar charitable objects to us;

 

  • suppliers and manufacturers of equipment we are purchasing on your behalf;

 

  • third parties who assist with the hosting and organisation of our fundraising events including but not limited to: event committees, venues, printing companies, catering companies, volunteers and other charities;

 

  • legal advisers to the extent they need to see your personal data to provide us with legal advice; and

 

  • if you are a candidate, we may provide feedback to you via the recruiter that recommended you to us.

In addition to the above, suppliers who provide IT services and manage the operation of our website to us may have access to your personal data when they take control of our IT systems remotely in order to resolve any technical issues we are experiencing or to run any system updates.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. 

We do not transfer your personal data outside of the EEA.

How long will we keep your personal data?

  • Website contacts, donors, suppliers and business contacts

Your personal data is retained for no more than 6 years. It is retained for this period in case any issues arise or in case you have any queries. Your information will be kept securely at all times. Following the end of the retention period, your files and personal data we hold about you will be permanently deleted or destroyed. If we are required to obtain your consent to send you marketing communications, any information we use for this purpose will be kept until you withdraw your consent, unless we have other legitimate reasons to retain the data. 

  • Beneficiaries

We will not retain your personal data for any longer than we need to retain it to achieve the purposes for which it was collected. Generally speaking, we will retain your personal data for 6 years following the later of the date an application to become a beneficiary was made or the last date on which we provided support to you as a beneficiary. In certain circumstances, information may be retained for longer than 6 years where we have purchased equipment for you which is likely to last longer than 6 years.

  • Candidates

If you are successful, we will retain your personal data in line with our employee facing privacy policy, a copy of which will be provided to you. If you are unsuccessful, we will retain your application, CV and/or covering letter and any other personal data you provided to us for 1 year from the date we reach our decision in case any other suitable roles arise in which we think you may be interested, or in case you have any questions about our decision. After that date, your personal data will be permanently deleted or destroyed.

What are your rights?

You benefit from a number of rights in respect of the personal data we hold about you. We have summarised your rights below, and more information is available from the Information Commissioner’s Office website (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/). These rights apply for the period in which we process your data. There are certain caveats and exemptions to those rights which mean that in some circumstances you may not be entitled to exercise them, if we believe that is the case upon receipt of a request from you, we will let you know.

  1. Access to your data

You have the right to ask us to confirm that we process your personal data, as well as access to and copies of your personal data. You can also ask us to provide a range of information, although most of that information corresponds to the information set out in this fair processing notice. 

  1. Rectification of your data

If you believe personal data we hold about you is inaccurate or incomplete, you can ask us to rectify that information. 

  1. Right to be forgotten

In some circumstances, you have the right to ask us to delete personal data we hold about you. 

  1. Right to restrict processing 

In some circumstances you are entitled to ask us to suppress processing of your personal data. This means we will stop actively processing your personal data but we do not have to delete it. 

  1. Data portability

You have the right to ask us to provide your personal data in a structured, commonly used and machine-readable format so that you are able to transmit the personal data to another data controller. 

  1. Right to object

You are entitled to object to us processing your personal data:

  • if the processing is based on legitimate interests or performance of a task in the public interest or exercise of official authority;
  • for direct marketing purposes (including profiling); and/or
  • for the purposes of scientific or historical research and statistics.

We do not intend to use your personal data to send you direct marketing nor for scientific or historical research and statistics.

Automated decision making

Automated decision making means making a decision solely by automated means without any human involvement. 

We do not carry out any automated decision making using your personal data.

Your right to complain about our processing

If you think we have processed your personal data unlawfully or that we have not complied with GDPR, you can report your concerns to the supervisory authority in your jurisdiction. The supervisory authority in the UK is the Information Commissioner’s Office (“ICO”). You can call the ICO on 0303 123 1113 or get in touch via other means, as set out on the ICO website – https://ico.org.uk/concerns/.

Changes to this privacy policy and your duty to inform us of changes

We keep this policy under regular review and reserve the right to update it at any time. 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.